Q#4 Workforce Planning – 5 Areas Care providers will need to re train on

Workforce Planning

What are the implications for providers on employee skills?

As discussed the Care Act represents the most significant reform of care and support in more than 60 years. The core purpose of adult social care is to help people to achieve the outcomes that matter to them in their life. The successful implementation of the Act has major implications for the skills, knowledge and values of the workforce in England.

As a care provider you will need to re train your staff on;


1. The Well-being principle

The Well-being principle and the nine areas that are covered in the statutory guidance, for example personal dignity and protection from abuse and neglect

2. Sign PostingLaura

Ensure that staff know where to sign post service users, their families and there carers should they need information and advice

3. Assessment

Eligibility, charging and financial assessment, although this is the responsibility of the local authority it is important that your staff team have a basic understanding of the changes

 4. Care and Support Planning 

You will need to re visit your care and support planning to ensure that you have a truly person centred approach

5. Induction/Training

You will also need to re visit your induction for your care and support workers to ensure that you are compliant with the new care certificate.

Resources that will help you…


For ease I would suggest utilising the materials and tools produced by skills for care. The Act introduces wide reaching reforms to adult care and support in England.

Implementation of the Act is a major reform programme and underpinning it is a need for cultural change. Successful implementation will therefore also require good change management leadership. For more information on what makes a ‘great leader’ I would suggest reading John C Maxwell “21 Irrefutable Laws of Leadership”.

“21 Irrefutable Laws of Leadership”.









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